If you have a Partner Network account, change your login email on your Marketplace profile. Sign in at marketplace.affonso.io and open /app/profile. That one email signs you in to Marketplace and every Marketplace program you already joined.
On a brand portal for a Marketplace partnership, Profile & Account shows a Login card. Email and password are disabled there. Click Change to open your Marketplace profile. If you only use a brand portal and you are not on the Partner Network, change the email on the Email card.
Before you begin
Make sure you have:
- access to the inbox for the new address, because a confirmation link is sent there
- the current login email
- marketplace.affonso.io if you are on the Partner Network, or the brand portal URL if you are not
The login email does not change until you open the confirmation link sent to the new address.
Change it on Marketplace
Open Marketplace profile
Sign in at marketplace.affonso.io. Open Profile, or go to https://marketplace.affonso.io/app/profile. The page title is Network profile.
Edit Login email
Find Login email. Enter the new address.
Send confirmation
Click Send confirmation. Marketplace shows Confirm your new email and tells you to open the verification link sent to the new address.
Open that email and follow the link. After the link works, Marketplace returns you to Profile and the new address is the login email.
If a brand portal shows a Login card
You joined that brand through Marketplace. The portal keeps a Login card on Profile & Account with email and password disabled. Click Change to open your Marketplace profile.
Change the address there. The new login email then applies across your Marketplace programs.
Change it from a brand portal
Use this path only if you are not on the Partner Network. Each portal is separate. Change the email on the portal you use for that brand, for example https://friends.affonso.io/profile.
Open Profile
Sign in to the program portal. Open Profile from the account menu or the sidebar. The page title is Profile & Account.
Edit Email
Find the Email card. Enter the new address. Photo and name stay on Personal information.
Send confirmation
Click Send confirmation. The portal shows Confirm your new email and tells you to open the verification link sent to the new address.
Open that email and follow the link. After the link works, the portal returns to Profile and the new address is the login email.
Common issues
The Email field cannot be edited
Cause: A Marketplace partnership shows a Login card on the brand portal, with email and password disabled.
Fix: Click Change on that card. It opens your Marketplace profile. Change the login email there.
If you are not on Marketplace and the field still does not accept a new address, contact the program owner about the address on file.
The confirmation email did not arrive
Cause: Delivery can be delayed, or the message landed in spam.
Fix: Check spam, junk, and promotions. Confirm the new address has no typo. Request the change again from the same page and use the latest email. See Sign up and log in for more email-delivery checks.
The change failed because the email is already used
Cause: That address already belongs to another account.
Fix: Choose a different email, or sign in with the account that already uses that address.
