Manual attribution lets you assign sales to specific affiliates, ensuring they get proper commission credit for their referrals.
How to Add Manual Referrals
- Go to your Affiliate Dashboard
- Find and click on the affiliate you want to credit
- Click the "Add Referral" button (top right)
- Enter customer email and optional customer ID
- Set the referral date and customer status (Lead, Trial, Customer, etc.)
- If customer status is "Trial", "Customer" or "Active", you can add transaction details
- Set commission type (Fixed amount or Percentage) and value
- Choose approval status and save
Note: You cannot add transactions for customers with "Lead", "Canceled", or "Rejected" status.
What Happens When You Manually Attribute
The sale gets retroactively assigned to the chosen affiliate, updating their commission earnings, performance metrics, and dashboard statistics. The attribution becomes permanent in your records and will be included in their next payout.
When You Need Manual Attribution
Use manual attribution for offline referrals from phone calls or in-person recommendations, untracked social media referrals, technical issues, or cross-device conversions where tracking fails.
Need help with complex attribution? Contact our support team for guidance on difficult cases.
