Pay affiliates with Managed Payouts

You pay one Affonso invoice. Affonso pays each affiliate in USD by PayPal or Wire Transfer. This is not a Stripe or Polar split, and it is not the manual export path.

Managed Payouts require a Growth plan or higher. Enabling it sets Payout frequency to Monthly, Payout methods to PayPal and Wire Transfer only, and turns off partner invoice rules and tax-form collection (Affonso handles those for the cycle). Wise is not a Managed rail.

Before you begin: a Growth (or higher) plan and Affiliate Program → Payment Terms. You can choose any Payout threshold of 0 or more in program currency.

On Payouts → Pending the card title becomes Managed Payouts. Affonso sends the commission invoice in the first week of the month (the page copy says by the 7th). That invoice includes only affiliates with a payout method on file. Payouts to affiliates start only after that invoice is paid.

Country and method

There is no country allowlist in Affonso for Managed PayPal or wire. Affiliates pick a country from the same country list used everywhere else. Whether PayPal or the receiving bank will actually credit that country is the provider's rule, not an Affonso block.

Managed methods (product):

Wire field rules (not coverage). CS tickets often name these countries:

EU / SEPA countries (including Poland) always need IBAN + SWIFT/BIC. The United States always needs routing + account number. Every other country on the wire form is the international rule (IBAN or account number).

Fees (Managed invoice only)

These amounts are on Managed Payouts Terms & Conditions. They apply to the invoice you pay Affonso. They are not fees on manual PayPal, Wise, or bank exports.

• Flat $25 service fee per invoice
• 3.25% surcharge if you pay the invoice via Stripe
• 2.8% surcharge if you pay the invoice via Revolut
• $0.50 per affiliate payout after the first 25 in that invoice cycle

The invoice is issued in USD. If Payout currency is not USD, commissions are converted to USD on invoice day. Affiliates are paid in USD. Receiving-bank or PayPal fees on the affiliate side are the affiliate's.

Payout threshold and monthly invoices

The Payout threshold on Payment Terms is per affiliate. Affonso does not compare it to total program commission.

An affiliate whose unpaid commission is below that threshold is not due. Their balance stays in Affonso and carries over indefinitely. It does not expire, and Affonso does not force-pay it.

If no affiliate is due in a month, Affonso does not issue a Managed commission invoice. The $25 service fee is charged per Managed invoice, so a month with no invoice has no service fee.

After the invoice is paid

Terms: affiliate payouts are processed within a maximum of 15 business days ("net 15") after Affonso receives the invoice payment. Monthly NET 7 invoicing on Payment Terms is when the merchant invoice goes out (first week of the month), not the affiliate SLA.

Affonso acts as a payout facilitator. The invoice is a service invoice (commissions plus fees), not a pass-through of each affiliate payment.

Affiliates without payout details

The monthly Managed invoice includes only affiliates who have a PayPal or Wire Transfer method on file. You are billed for those affiliates only.

Rows that show Not configured still appear under Open Payouts. Affonso still creates those pending payouts. They stay out of the invoice until a method is on file, then they enter a later monthly cycle. There is nothing to refund for an affiliate who was never billed.

On those rows, click Send Reminder Email. That is a merchant action, not an automatic send.

Switch mid-cycle

Enabling Managed applies from the next monthly cycle. Payouts already generated as Pending stay on Payouts → Pending under Open Payouts. Pay them with the manual path or delete them so the commissions can enter a later Managed cycle.

Turning Off only disables Managed. It does not void in-flight Managed rows. Those rows show Processed automatically; there is no Delete or Mark as Paid on them.

Common issues

Why is an affiliate with no payment method on my Managed invoice?

Cause: The monthly Managed cycle includes only affiliates with a payout method. Affiliates without one stay Not configured and are not billed.

Solution: Open Payouts → Pending. If the row is Not configured, it is not on the invoice. Click Send Reminder Email. Once they add PayPal or wire, they enter a later cycle. There is nothing to return because they were not billed.

Affiliate is in Brazil, India, Poland, Malaysia, or the US — is Managed supported?

Cause: Affonso does not ship a country × method coverage matrix. Those countries are on the country list. Wire only changes which bank fields are required.

Solution: Use PayPal (email) or Wire Transfer with the fields in the table above. If PayPal or the bank later rejects the transfer, that is the provider, not an Affonso country toggle.

Invoice is in USD / $ but commissions are in EUR or INR

Cause: Payout currency is locked after program create. Managed invoices and affiliate payouts are USD. Non-USD totals are converted on invoice day.

Solution: There is no Payout currency edit after create. Expect the Affonso invoice in USD. Manual payouts (if you turn Managed off) still use the locked program currency.

Cannot enable Managed Payouts

Cause: Plan is below Growth.

Solution: Upgrade. Your existing Payout threshold stays unchanged when you enable Managed Payouts.

Wise is missing under Managed

Cause: Enabling Managed overwrites Payout methods to PayPal and Wire Transfer.

Solution: Pay that affiliate on the manual Wise export while the row is still Pending under Open Payouts, or have them switch to PayPal or wire for Managed cycles.

Already-generated payouts did not move into Managed

Cause: Switch is next cycle. Existing Pending rows stay in Open Payouts.

Solution: Pay them manually or delete the pending payout.

Related

• Pay affiliate commissions
• See when payouts are generated
• Cancel a pending payout
• Set up payout details