Add a payment method and payout information in the partner portal so the brand can pay you. Do this as soon as you join. Missing details can delay a payout even after commissions are approved.
On the brand side, a payout without these details shows Not configured on Payouts → Pending.
Before you begin
Make sure you have:
- access to the brand's affiliate portal
- the account, email, or payment address you want commissions sent to
- your legal name, billing address, and country
- a VAT ID or tax ID if those apply to you
The methods you see depend on what the program enables. You will not always see every option.
Steps
Open Payout settings
Sign in to the program portal. Open the account menu and click Payout settings. The page title is Payout settings.
Some portals also list Payout Settings in the sidebar. Both open the same page.
The path is /profile/payouts. An older /settings URL redirects here.
Add a payment method
On Payment Method, click Edit. This is your primary method for receiving commissions.
Choose one of the methods the program offers. A program may enable PayPal, Wise, wire or ACH, or other options. Enter the account, email, wallet, or payment address for that method.
Click Save. Check the identifier before you save. Transfers sent to the wrong details can be hard or impossible to recover.
Add payout information
On Payout Information, click Edit. This is the legal, tax, and billing block the program uses to pay you.
Fill in what the form shows:
- Company or Individual Information. First Name and Last Name. If you receive payments as a company, check I'm registering as a company and add Company Name.
- Billing Address. Country, Address Line 1, plus city and the other address fields shown.
- Tax Information. VAT ID and Tax ID when they apply.
Click Save.
If an approved tax form has locked these fields, the page shows Payout information locked. Contact the program owner. They need to reject or revoke the tax form before you can change those details.
Complete a tax form if you see one
A Tax form section appears only when the program requires one and Managed Payouts is off.
If you see it, finish Payout Information first. The portal keeps tax-form submission disabled until those details are in place. See Submit and manage a tax form.
Common issues
The owner says my payout is Not configured
Cause: Payment Method or Payout Information is missing or not saved.
Solution: Open Payout settings and complete both sections. Save each one.
I cannot change payout information
Cause: An approved tax form locks identity and billing fields.
Solution: Contact the program owner. They must reject or revoke the tax form before those details can change.
I do not see a tax form
Cause: The program does not require one, or Managed Payouts is on.
Solution: That is expected. Finish Payment Method and Payout Information. Ask the program owner if they still need a form outside the portal.
I do not see the payment method I want
Cause: The program only enables some methods.
Solution: Choose one of the methods shown, or ask the program owner which methods they support.
