Help Center

For affiliates

Learn how to join a program, promote with your links and codes, understand referrals and commissions, and get paid.

Start Here

Join a program, complete onboarding, and find your way around the affiliate portal.

Affiliate Portal Quick StartGet from your invitation or signup page to a working referral link, complete payout setup, and know where to check results.Sign up and log in to an affiliate portalCreate an account with Google, LinkedIn, or an email code, then sign in with Google, LinkedIn, a magic link, or an optional password. Fix common email problems and understand invite-only or unavailable programs.Complete Onboarding and Understand Application StatusSubmit program questions, choose a tracking ID, and know what Pending, Approved, or Rejected means.Contact the Program Owner or Affonso SupportKnow who controls applications, tracking decisions, commissions, payouts, and technical portal issues.Change your login emailChange the login email on your Marketplace profile, or on a brand portal if you are not on the Partner Network.Delete your Marketplace accountPermanently delete your Partner Network account. Applications you already sent stay with brands. Portals you opened with this login stop working.

Links & Promotion

Use referral links, coupon codes, landing pages, QR codes, and creative assets.

Use Your Affiliate LinkCopy, customize, test, and share the referral link from your affiliate portal.Understand a Program's Terms in Success HubFind commission rules, cookie duration, payout terms, promotion methods, creative assets, and updates.Create and Use a Coupon CodeLearn when self-service coupon creation is available and how coupon attribution works.Change Your Tracking IDUpdate the public ID in your referral links and avoid breaking links you already shared.Cookie Duration and Last-Touch AttributionUnderstand how a click is remembered and why another affiliate may receive attribution.Use Creatives and Follow Promotion RulesDownload approved brand assets and check which marketing channels a program allows.How to Use Sub-Parameters for Advanced Link TrackingLearn how to use sub-parameters to track multiple campaigns, traffic sources, and content with a single affiliate link.

Performance & Referrals

Understand analytics, customers, sales, attribution, and commission statuses.

Understand Your Dashboard MetricsRead clicks, conversions, revenue, commission, campaign, location, and device reports.Referrals, Sales, and Commissions ExplainedLearn what each portal record represents and how customers, purchases, and earnings relate.Commission Statuses ExplainedUnderstand pending, approved, processing, paid, declined, refunded, and disputed earnings.Why a Referral May Be MissingTroubleshoot attribution when an expected customer does not appear in your portal.Why a Commission May Be Missing or DifferentCheck product rules, recurring terms, discounts, refunds, taxes, and individual commission settings.Submit a Referral ManuallySend a lead to a program owner when manual referral submission is enabled.Why Customer Details Are HiddenUnderstand anonymous customer labels and the privacy controls selected by a program owner.Traffic Source, Campaign, Location, and Device ReportsUse referral source, SUB, UTM, click ID, geography, browser, and device breakdowns.

Commissions & Payouts

Set up payment details, understand payout timing, and complete invoice or tax requirements.

Set up payout detailsAdd a payment method and payout information in the partner portal so the brand can pay you.View Payout History and Payout StatusesSee payout totals, included commissions, payment progress, invoices, and rejection details.Upload a Payout InvoiceProvide a PDF invoice when a program requires affiliate-supplied invoices.Understand and Download Self-Billing InvoicesLearn how automatic payout invoices work, which billing details to provide, and when VAT appears on your invoice.Submit and Manage a Tax FormChoose, upload, and track a W-9, W-8BEN, or W-8BEN-E when a program requires one.Refunds, Disputes, and Declined CommissionsLearn why an earning can be reversed, refunded, disputed, or manually declined.When Will I Get Paid as an Affiliate?What affiliates should expect from Affonso-powered programs, why payouts may not have arrived yet, and what must happen before money is sent.

More Features

Use the marketplace, campaigns, multi-level commissions, and advanced tracking tools when available.

Find and join programs in the MarketplaceCreate one Partner Network account at marketplace.affonso.io with Google, LinkedIn, or email, keep one profile, then apply to listed programs and open each brand portal.Recruit and Track Sub-AffiliatesShare your recruitment link and understand multi-level affiliate rewards and statuses.Complete and submit campaignsComplete a paid ask, send proof, follow review status, and resubmit after a rejection when a slot is still open.Postback URLsGet real-time GET notifications when referrals, sales, or commissions happen.