Percentage commissions on recurring subscriptions can stack up fast. A customer who stays for years on a high-priced plan might end up generating far more affiliate commission than you ever intended to pay for that single acquisition. The Commission Cap setting lets you draw a clear line: once an affiliate has earned a set amount in total from one customer, no further commission is generated for that customer — even if they keep paying.
How It Works
Set a cap on any commission incentive. Affonso then tracks the total an affiliate has earned from each referred customer and compares it to the cap on every new payment:
- Under the cap: the new commission is paid in full
- Would push the total over the cap: the commission is reduced to fit exactly inside the remaining budget
- Cap already reached: no further commission is generated
The cap is per (affiliate, referred customer) pair — the same affiliate can still earn up to the cap on every other customer they refer.
Multi-Level Programs
If you have multi-level commissions enabled, the cap also stops the chain. Once the direct affiliate hits their cap on a customer no further commission is created for that payment — and no upline partner receives a multi-level commission from it either.
A Concrete Example
Cap is set to $200. An affiliate has already earned $180 from one customer over a few months.
| Next payment generates... | Affiliate receives |
|---|---|
| $15 commission | $15 (total now $195) |
| $50 commission | $20 (capped to the remaining budget) |
| Any payment after $200 | $0 (cap exhausted) |
How to Set It Up
- Go to your Groups & Rewards settings
- Open the group whose incentive you want to cap (or create a new incentive)
- In the Commission Conditions section, find Commission Cap
- Enter the maximum amount you're willing to pay per customer
- Save the incentive
Leave the field blank if you don't want a cap. You can also set a different cap (or none at all) on per-affiliate overrides for specific partners.
