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How to Cancel Your PromoteKit Subscription

How to Cancel Your PromoteKit Subscription

Looking to cancel your PromoteKit subscription? Whether you're scaling back, reducing costs, or switching to a more flexible platform, this guide walks you through the cancellation process step-by-step. Plus, we'll introduce a smarter alternative.

Why Some Users Move Away from PromoteKit

PromoteKit is a strong Stripe-native affiliate tool with a free plan, flexible tracking (links, coupons, subscriptions or one-time payments), fraud protection, and branded portals.

Still, depending on your needs, you might encounter some limitations:

  • Limited payout options – While PayPal and Wise are supported, invoice generation for affiliate commissions isn't available.
  • No auto-payouts – All commission payouts must be handled manually.
  • Support availability – Some users required contacting their Stripe partner for custom support needs.
  • Scaling plans – Beyond the free tier (3 referrals), growth plans are fixed at $39/month for revenues up to $10k/month.

If you want more automation, invoice handling, or scalable payout options, it may be time to explore alternatives.

How to Cancel PromoteKit

Promotekit Screen

PromoteKit doesn't offer a one-click cancel link on the website—users typically manage billing via Stripe. Here's how to do it:

1. Cancel via Stripe Dashboard

If the app was connected via Stripe, removal must be done through your Stripe dashboard:

  • Log into Stripe
  • Navigate to Connected Apps, find PromoteKit
  • Click "Disconnect" or "Revoke Access"

2. Remove Billing Authorization

If PromoteKit charged your card directly, there will be a recurring payment method listed:

  • Go to Customers > Subscriptions in Stripe
  • Find the PromoteKit subscription and choose Cancel subscription

3. Email PromoteKit Support

If you're unsure how the app was connected or want confirmation, email:

support@promotekit.com

Include your business email and a polite request:

"Please cancel my PromoteKit subscription and confirm removal."

If needed, support may direct you to Stripe settings or billing settings in your account.

Before You Cancel: A Few Tips

  • Save your data – Export affiliate lists, commissions, links.
  • Stop payout obligations – Schedule pending payouts before deletion.
  • Remove webhooks or scripts – Ensure no broken links remain on your site after cancellation.

Looking for an Alternative? Meet Affonso

Cancelling PromoteKit is one thing — choosing the right next step is what counts. Affonso offers flexible affiliate management tailored to SaaS, indie makers, and agencies:

Affonso Highlights

  • Multiple Integrations – Native support for Stripe, Polar.sh, and Creem.io.
  • Auto-Payouts – Automated payments via PayPal, Wise, or crypto with growth plans.
  • Invoicing for Affiliates – Generates payouts with invoices included.
  • Multi-Program Support – Manage several affiliate programs in a single account.
  • Branded Portals – Full control over domain and design.
  • Advanced Safeguards – Detects self-referrals and protects program integrity.

Final Thoughts

  • Cancelling PromoteKit is done via Stripe disconnect or support request — easy once you know where to look.
  • Looking for more automation, payout options, and invoicing? Affonso provides it all in one lean, scalable platform.

Ready to Upgrade?

Discover Affonso.io — automate your affiliate workflow, pay affiliates effortlessly, and scale without limits.

No manual billing. No complex setup. Just smart affiliate management designed for you.

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