How to Cancel Your FirstPromoter Subscription

Deciding to cancel your FirstPromoter subscription? Whether you're cutting costs, simplifying tools, or switching platforms, this guide gives you a clear path. Learn how to cancel, what to consider before doing so, and how to ensure a clean exit from your affiliate program.

Why Cancel FirstPromoter?

Built for SaaS companies, FirstPromoter offers robust affiliate tracking, detailed rewards, branded dashboards, coupon-links, fraud protections, and Stripe-based automation — and it handles auto-payouts via invoices to simplify things.

Still, businesses sometimes choose to cancel due to:

• Non-refundable subscriptions – plans are month-to-month or annual, with no refunds for unused time.
• 14-day trial only – you must cancel within 14 days to avoid charges.
• No self-serve cancel button – cancellations require navigating billing settings, live chat, or email.
• Manual billing – while auto-payouts help, the backend can feel clunky compared to fully integrated tools.

If you're aiming for simplicity, lower costs, or a more self-serve experience, this guide is for you.

How to Cancel Your FirstPromoter Subscription

Here are your cancellation options:

1. Via Website

1. Log in at firstpromoter.com
2. Go to Account > Billing
3. Look for the cancel option — usually labeled "Cancel subscription"
4. Confirm the cancellation
5. Your account stays active until the end of the current billing period; payments stop afterward.

2. Via Live Chat

• Access live chat within the dashboard and request cancellation.

3. Via Email

Write to support@firstpromoter.com with a message like:

"Please cancel my FirstPromoter subscription. My account email is [your email]."

According to their Terms, this method is also valid for cancellation.

Keep in Mind Before You Cancel

• No refunds for partial months or after trial.
• The platform will remain accessible until your current period ends.
• Export key data: promoters, links, commissions, settings—especially if you're switching tools.
• Disconnect billing integrations (Stripe, Paddle) to stop tracking or charges.
• Communicate with affiliates: give them notice and share migration details if needed.

What Happens After Cancellation?

Once canceled:

• No further charges or auto-renewal errors.
• Affiliates won't earn after the end date.
• The account may remain accessible for historical data.
• Your customer should receive confirmation via email or on-screen.

Looking for a Smarter Alternative? Try Affonso

If you're moving on from FirstPromoter, it's the perfect moment to rethink what you really need from an affiliate platform.

Affonso was built with SaaS founders, WordPress developers, and indie teams in mind — giving you power, flexibility, and automation without unnecessary complexity.

Why Users Choose Affonso After FirstPromoter

Why People Switch from FirstPromoter to Affonso

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What Affonso Offers

• Fast, webhook-based integration with multiple payment providers
• Custom commission rules and tier structures
• Branded affiliate portals with real-time analytics
• Self-referral protection and fraud controls
• Multiple payout options — including crypto
• Scalable setup for businesses with multiple products or brands

Ready to switch?

If you're done with manual workarounds and want an affiliate system that just works — explore Affonso.io.

Built for performance, designed for scale.