Privacy Policy

Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the services provided by Affonso (https://affonso.io) operated by ZASolution ("Company", "we", "us", and/or "our"). We respect your privacy and are committed to protecting your personal data.

This Privacy Policy applies to all information collected through our website, affiliate and referral tracking software, and any related services, sales, marketing, or events (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Services.

Affonso is an affiliate and referral tracking software built to help SaaS and app businesses launch and manage their own affiliate programs. To provide and improve these Services, we collect and process certain types of information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information.

Information Collection and Use

Personal Information You Provide

When you register for our Services or interact with our platform, you may provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

When you create an account with Affonso, we collect information such as your name, email address, company name, and website URL. If you choose to use our paid services, our payment processor Stripe will collect billing information necessary to process your payments. We never directly store your complete payment information on our servers.

Throughout your use of our Services, you may also provide additional information when you communicate with our support team, respond to surveys, or interact with our marketing materials.

Automatically Collected Information

When you visit our website or use our Services, we automatically collect certain information about your device and how you interact with our platform. This information is collected using cookies and similar tracking technologies.

The information we automatically collect includes:

Technical information about your device, including IP address, browser type and version, time zone setting, and operating system
Information about your visits to our website, including the full URL clickstream to, through, and from our site
Your usage patterns within our Services, including features accessed and time spent on various pages

This information helps us understand how our Services are used, allows us to optimize the user experience, and enables us to provide better support when needed.

How We Track and Protect Referral Data

Referral Data Collection

Our affiliate and referral tracking system is designed to provide precise insights while maintaining the highest standards of data privacy and security. Here's how our tracking system operates:

When a visitor accesses our customers' websites through an affiliate link, our system activates through our JavaScript integration (Affonso.js). This script creates a unique click identifier that is stored in the affonso_referral cookie on the visitor's browser. This cookie is domain-specific, meaning it is only accessible on the customer's website where it was created, ensuring data privacy and preventing cross-site tracking.

For conversion tracking, we process events through secure webhooks from payment providers (such as Stripe) for events associated with referred users. This includes tracking of payments, subscriptions, refunds, and other conversion events that are essential for accurate commission calculations.

Data Retention and Protection

We implement a strict data retention policy for referral data:

Event data specifically related to referred users is retained for 7 days for debugging and verification purposes
After this period, the data is automatically deleted as part of our commitment to data minimization
Aggregated statistical data may be retained longer for analytical purposes
Users can export their affiliate data at any time through our platform

Data Usage and Access Control

The referral data we collect is used exclusively for:

Calculating and tracking affiliate commissions
Analyzing and reporting on referral campaign performance
Optimizing our customers' affiliate programs

Access to referral data is strictly controlled:

Program administrators have access to comprehensive program data
Individual affiliates can only access their own performance metrics
Referral email addresses are redacted where appropriate
We never sell or share referral data with third parties

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor and improve our Services. A cookie is a small text file that is placed on your device when you visit our website. We use the following types of cookies:

Essential Cookies

The affonso_referral cookie is essential for our affiliate tracking functionality. This cookie can be configured to match your specific privacy requirements and can be integrated with your existing cookie consent mechanisms to ensure GDPR compliance. Customers can customize the duration of this cookie to align with their business needs and compliance requirements.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect information about your browsing behavior in an anonymized form.

Marketing Cookies

We use cookies from marketing platforms like Meta Pixel and Google Ads to deliver more relevant advertisements and measure their effectiveness.

Data Sharing and Third-Party Services

We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. All service providers are contractually obligated to use your information only for the purposes specified by us and in accordance with this Privacy Policy. We work with the following types of service providers:

Payment Processing

We use Stripe to process all payments. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Analytics Services

We use Google Analytics to understand how our Services are used. These services receive anonymized data about your interactions with our platform.

Marketing Services

We work with advertising partners to deliver relevant advertisements to users who may be interested in our Services. These partners may use cookies and similar technologies to collect information about your interactions with our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

Encryption of data in transit and at rest using industry-standard protocols
Regular security audits and vulnerability assessments
Strict access controls and authentication requirements for our staff
Regular backup procedures and disaster recovery planning
Server infrastructure located in secure facilities in Frankfurt, Germany

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These rights include:

The right to access, update, or delete your personal information
The right to rectification if your information is inaccurate or incomplete
The right to object to our processing of your personal data
The right to request restriction of processing your personal data
The right to data portability
The right to withdraw consent where we rely on consent as the legal basis for processing

To exercise any of these rights, please contact us using the information provided at the end of this policy.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

The right to know what personal information we collect about you
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information
The right to non-discrimination for exercising your CCPA rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through the Services or via email for significant changes.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@affonso.io Address: ZASolution, c/o Block Services, Stuttgarter Str. 106, 70736 Fellbach, Germany

Last modified: October 26, 2024