Affonso automatically handles payout generation based on your program settings, ensuring affiliates get paid consistently while protecting your business from chargebacks and fraud.
Conditions That Must Be Met
For Affonso to create an open payout, all three conditions must be fulfilled:
1. Payout Threshold is Reached
Each affiliate program has a minimum payout threshold that affiliates must earn before a payout is triggered. You can define this threshold in your program settings (typically $50-$100).
Example: If your threshold is $50 and an affiliate has earned $45, no payout is created. Once they reach $50+ in approved commissions, the system evaluates the next payout opportunity.
2. Commission Hold Period Has Passed
When a sale occurs through an affiliate, the commission doesn't become "approved" immediately. There's a hold period (in days) to account for potential refunds or disputes.
Example: With a 30-day hold period, an affiliate earns a $20 commission on May 1st. This commission becomes "approved" on May 31st (assuming no refund). Only approved commissions count toward the payout threshold.
3. Payout Frequency Check is Triggered
Once the threshold is reached with approved commissions, Affonso checks on schedule whether to create a payout based on your frequency setting:
- Weekly: System checks every Monday
- Monthly: System checks on the 1st of each month
Example: If an affiliate crosses the threshold on Thursday, the system generates the open payout the following Monday (for weekly frequency).
Where to Configure These Settings
You can adjust all payout settings from your Program Details page:
- Go to Payout Settings in your dashboard
- Configure your preferred options:
- Payout threshold (minimum amount for payout)
- Commission hold period (days to wait before approval)
- Payout frequency (weekly or monthly)
- Auto payout (optional automation)
What Happens Next
Once an open payout is created:
- You'll see it listed under Payments > Pending
- You can review and send payouts manually or export the data
- Affiliates will see that a payment is pending and being processed
Troubleshooting
If a payout hasn't been created yet, check:
- Whether the affiliate has reached the threshold
- Whether their commissions are still in the hold period
- When the next payout check is scheduled
Need help with payout settings? Contact support for assistance with configuring your payout rules and schedules.